Disable Keyed Transactions From BlockChyp Side

To clarify, we are unable to disable the POS’s request for keyed transactions on your terminals. If you wish to deactivate this feature, kindly reach out to your POS provider directly. However, you can manually access the keyed entry mode by pressing the green “O” button on the terminal keypad. If you require assistance in turning off this mode, please follow these steps:

• Click on the Merchant Tools dropdown and access the Merchant Profile.
• Navigate to the fourth tab on the right, labeled “Terminal Settings.”
• From there, you can make the necessary adjustments.

Once in Terminal Settings, scroll to the bottom where it says Manual Entry From Keypad and un-check the Enabled Tab. Hit Submit to save the changes.

If a request comes from the POS itself it will still come through the terminal. This will only disable the option of entering manual mode by pressing the green ”O” button on the terminal.